Privacy Policy

We at Casino Extra ("we," "us" or "our") respect your right to privacy and are committed to maintaining the confidentiality and security of any personal information you provide when using our website, applications, services and other platforms (collectively referred to as the "Services"). This Privacy Policy explains how we collect, use, disclose and protect your Personal Information.

What is Personal Information?

For the purposes of this policy, "Personal Information" means any identifiable information about an individual. This includes, but is not limited to:

• Name
• Address
• Email address
• Telephone number
• Date of birth
• IP addresses

Collection and Use of Personal Information:

We collect your Personal Information in various ways when you use our Services. We may ask for this information directly from you or obtain it from third party service providers that provide services to us.

Your Personal Information is used by us to:

• Provide access to the casino games, applications and other platforms
• Process transactions (e.g., deposits, withdrawals)
• Verify your age and identity in accordance with applicable laws
• Analyze usage patterns to improve our Services
• Offer you promotional materials on bonus offers, loyalty programs or specific casino promotions
• Improve customer service

Sharing Personal Information:

We may share your Personal Information with:

• Third-party service providers (e.g., payment processors) as necessary for the operation of the Services.
• Other companies within our corporate group to enable them to provide services to you directly.

Please note that we will not sell, rent or trade any of your Personal Information without first obtaining your consent and providing clear instructions on how it may be used by a third party.

Security Measures:

We have implemented reasonable technical and organizational security measures to protect your Personal Information from unauthorized access and disclosure. Our systems are regularly updated to ensure that our data storage is up-to-date with the latest security protocols.

However, no transmission or storage method is completely secure, so we cannot guarantee the absolute confidentiality of information you provide us.

Accessing Your Personal Information:

You have the right to request a copy of your stored Personal Information and correct any errors in such data. If you wish to exercise this right, please contact our support team using the details set out below under "Contact Us".

We may deny or limit access to some information for reasons allowed by applicable law.

Contacting You:

From time-to-time we will use your Personal Information (other than sensitive personal data) for direct marketing and other purposes. We will provide you with clear instructions on how to opt-out of such communications, as well as links to relevant customer support resources.

We may also contact you using electronic communication means (e.g., email or phone), but only in accordance with your preference setting. If we use an automated calling system for marketing purposes, it will be done under a specific do-not-call register number and the message left on answering machines shall comply with regulatory requirements regarding such calls.

Changes to this Policy:

This Privacy Policy may be amended at any time without prior notice. By continuing to access or use our Services after changes have been made, you are deemed to accept such new policy terms.

If there is a change to the way we handle your Personal Information that requires us to ask for consent again (e.g., when changing usage practices), we will provide clear instructions on how you may object to this updated approach. In all other cases, no further notice shall be provided if changes are purely editorial in nature or otherwise insignificant.

Applicable Law and Jurisdiction:

This Privacy Policy is governed by applicable laws of the country from which our Services have been accessed. Any disputes arising out of or related to these policies will be resolved under applicable law by a competent court with jurisdiction over you, us or both parties.

If your concerns are not addressed through those means, they can also reach the relevant national regulatory agency, such as in Canada for example, the Office of the Privacy Commissioner.